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Legal & Contracts

Master Terms of Service & Engagement

General conditions governing software engineering, web application development, and technical consulting with Thal Nexus Technologies.

Effective Date: November 6, 2026 · Version 2.3.0

1. Scope of Agreement

These Master Terms of Service govern all technical consulting, custom software development, cloud architecture engineering, UI/UX design, and system maintenance services provided by Thal Nexus Technologies (Pvt) Ltd ("Thal Nexus", "we", "our").

Every active engagement is accompanied by an itemized Scope of Work (SOW) or Statement of Deliverables outlining specific feature milestones, technical requirements, acceptance criteria, and fee structures.

2. Engineering Workflow & Milestone Acceptance

We deliver all software according to an agile, iterative workflow with weekly or bi-weekly staging deployments:

  • Sprint Demos & Staging Links: Each sprint culminates in a working demonstration on a secure staging environment for client testing and inspection.
  • User Acceptance Period: The client has 10 business days following milestone delivery to verify functionality against the agreed specification and request adjustments or bug fixes.
  • Formal Sign-Off: Upon sign-off or deployment to production, the milestone is deemed accepted, initiating the subsequent phase.

3. Intellectual Property Ownership & Source Code

Client IP protection is central to our reputation:

  • Unconditional Transfer: Upon full settlement of milestone payments, the client owns 100% of custom application source code, database architectures, graphics, and associated deployment scripts.
  • No Proprietary Traps: We build on standard, well-documented open-source ecosystems (ASP.NET Core, Next.js, Angular, PostgreSQL, MySQL) ensuring your in-house engineers or future partners can maintain and scale the application without friction.
  • Pre-Existing Assets: Any generalized boilerplates, helper utilities, or open-source libraries incorporated into deliverables remain licensed under permissive terms (MIT, Apache 2.0, or GPL).

4. Post-Launch Warranty & Bug Resolution

Every custom platform deployed to production includes an automatic 30-day Post-Launch Warranty period during which any defects, regressions, or unexpected deviations from the agreed specifications are corrected at zero additional expense.

Following the warranty window, clients may retain ongoing Cloud Care and DevOps Retainers for 24/7 server monitoring, performance tuning, and priority feature iterations.

5. Invoicing & Payment Terms

Fixed-price milestones or monthly engineering retainers are invoiced according to agreed project schedules via wire transfer, Payoneer, Stripe, or localized banking rails. Invoices are payable within 14 calendar days of issuance unless customized by enterprise agreement.

6. Confidentiality & Non-Disclosure

Both parties commit to holding all commercial strategies, customer data, and system architectures in absolute secrecy. This obligation survives termination of the contract indefinitely.

7. Contact Legal & Contracts

For contractual inquiries, master service agreements (MSA), or enterprise compliance queries: